Privacy Policy
Last updated: November 2024
Inexpcamat Ltd ("we", "our", or "us") is committed to protecting the privacy of individuals who visit our website and engage with our services. This Privacy Policy explains how we collect, use, store, and protect your personal information.
Information We Collect
We may collect the following categories of personal information:
- Contact Information: Name, email address, organisation name, and correspondence details when you submit an enquiry through our website or contact us directly.
- Professional Information: Job title, institutional affiliation, and project-related details provided during consultancy discussions.
- Technical Data: IP address, browser type, operating system, and browsing patterns collected automatically when you visit our website.
- Communication Records: Records of correspondence, meeting notes, and project documentation created during our professional relationship.
How We Use Your Information
We process your personal information for the following purposes:
- Responding to enquiries and providing information about our services
- Delivering consultancy services under agreed contracts
- Maintaining records of our professional engagements
- Improving our website functionality and user experience
- Complying with legal and regulatory obligations
Legal Basis for Processing
We process personal data under the following legal bases as defined by UK GDPR:
- Contractual Necessity: Processing required to fulfil our contractual obligations or take pre-contractual steps at your request.
- Legitimate Interests: Processing necessary for our legitimate business interests, such as responding to enquiries and improving our services.
- Consent: Where you have given explicit consent for specific processing activities.
- Legal Obligation: Processing required to comply with applicable laws and regulations.
Data Sharing
We do not sell your personal information to third parties. We may share your information with:
- Associate consultants engaged to deliver services on specific projects, under appropriate confidentiality agreements
- Professional advisors such as accountants and legal counsel
- Technology service providers who support our IT infrastructure
- Public authorities when required by law
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected:
- Enquiry data: Retained for two years unless a professional relationship is established
- Client records: Retained for seven years following completion of the engagement
- Website analytics: Aggregated data retained indefinitely; individual records deleted after 26 months
Your Rights
Under UK data protection law, you have the following rights:
- Access to your personal data and information about how it is processed
- Rectification of inaccurate or incomplete data
- Erasure of your data in certain circumstances
- Restriction of processing in certain circumstances
- Data portability for data processed by automated means
- Objection to processing based on legitimate interests
- Withdrawal of consent where consent is the legal basis
To exercise these rights, please contact us using the details provided below.
Data Security
We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.
International Transfers
We primarily store and process data within the United Kingdom. Where data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with applicable data protection legislation.
Contact Information
For questions about this Privacy Policy or to exercise your data protection rights, please contact:
Data Protection Contact
Inexpcamat Ltd
47 Museum Quarter
Bristol, BS1 4QR
United Kingdom
Email: [email protected]
Complaints
If you are not satisfied with how we handle your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.
Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated through our website. We encourage you to review this policy regularly.